Refund and Returns Policy

This Return and Refund Policy applies to all purchases made from Please read this policy carefully before placing an order.

1. Prescription Medications

Due to legal and safety reasons, we cannot accept returns of prescription medications. Once a prescription medication order has been placed and processed, it cannot be refunded but In case of Damage Product or Received Different Product Then We will Reship Your Order.

2. Over-the-Counter (OTC) Medications and Non-Prescription Items

We understand that there may be instances where you may need to return or seek a refund for OTC medications or non-prescription items. In such cases:

  • Return Eligibility: OTC medications and non-prescription items are eligible for return and refund within days from the date of purchase, provided they are unopened, unused, and in their original packaging.
  • Return Process: To initiate a return, please contact our customer support team at We will guide you through the return process and provide you with any necessary instructions.
  • Refund Process: Once we receive the returned items and inspect their condition, we will process a refund to the original payment method, excluding any shipping charges. Refunds may take [number] business days to be credited to your account.

3. Damaged or Defective Products

If you receive damaged or defective products, please contact us immediately at We will work with you to resolve the issue promptly. Depending on the situation, we may offer a replacement or a refund.

4. Refund Eligibility Conditions

  • Refunds will only be issued to the original payment method used for the purchase.
  • The returned product must be in its original packaging and in the same condition as when it was received.
  • We reserve the right to deny a refund if we suspect any fraudulent or abusive return activity.

5. Shipping Costs

Shipping costs for returning products are the responsibility of the customer, unless the return is due to our error or the product being damaged or defective. In such cases, we will provide a prepaid shipping label.

6. Changes to the Return and Refund Policy

We may update or revise our Return and Refund Policy from time to time. Any changes will be posted on our website, and the revised policy will apply to all purchases made after the date of the update.

7. Contact Us

If you have any questions or require assistance regarding our Return and Refund Policy, please contact our customer support team at

By placing an order with, you acknowledge that you have read, understood, and agreed to this Return and Refund Policy.